| Ticket Number |
Type |
Description |
| SV-161 |
Feature |
Support added of the "TEL:" function. Enhancement for online click to call |
| SV-164 |
Bug |
Resolved issue where calls parked by other phones was not visible in Parking area. |
| SV-167 |
Feature |
Add Forces Disposition support for call center agents. Also adds custom "Disposition Wrap Up" status for tracking purposes. |
| SV-168 |
Bug |
Resolved issue where the Switch phone function would not work in all cases. |
| SV-169 |
Bug |
Added limit to number of digits that can be entered for dialing purposes |
| SV-172 |
Bug |
Resolved UI issue when SMS is not enabled on a user that Chat will not appear. |
| SV-173 |
Bug |
Resolved compatibility issues with video codec causing app to send 488 Not accepted here message from video phones. |
| SV-175 |
Feature |
Added ability to transfer to voicemail from Active call section. |
| SV-176 |
Bug |
Resolved issue with DTMF entry from keyboard while on phone call. |
| SV-177 |
Bug |
Corrected UI SMS issue when user has more than one SMS number enabled. |
| SV-179 |
Feature |
Added Enhanced 911 address support complete with address prompt when registration IP address changes from last log in. |
| SV-180 |
Bug |
Corrected intermittent frozen disposition pop-up. |
| SV-181 |
Bug |
Corrected which devices display in answering rule. |
| SV-187 |
Feature |
Added Presence support for user logged into Portal |
| SV-188 |
Feature |
Added Site and Department filtering on Contacts and Parking sections |
| SV-189 |
Feature |
Added Profile section to match Profile section of Portal |
| SV-192 |
Feature |
Added View for deleted voicemail messages |
| SV-193 |
Bug |
Resolved UI issue when selecting per queue log in/out button. Screen was switching the call waiting section to the queue logged in or out of. |
| SV-195 |
Bug |
Resolved UI spacing issue in Contact sites and department filters. |
| SV-197 |
Feature |
Safe mode. During Network issues, the app will switch to a safe mode. App Help section describes this mode in more detail. |
