To utilize this feature, it must be activated on your account. Please reach out to a member of our Technical Support Team if needed. 

Send a Fax via Email

1. Create a new email with the recipient set to the fax number to send to @fax.email.com
   • For example: to send a fax to @@214-555-1212 you would use 2145551212@fax.email.com
2. For the subject line of the email, enter any ATTN: to information.
3. The body of the email will be the cover page for your fax.
   • You may want to remove or edit your email signature as the fax will not be able to use any hyperlinks and will grey-scale all colors. 
4. Attach the document to be faxed to the email. The attachment will be converted into the pages that follow the cover page.
   • Acceptable file attachment formats are:
     • pdf
     • tif
     • png
     • jpg
     • xls
     • xlsx
     • csv
     • doc
     • docx
5. Press the send button to send your eFax. 
   
   

When you send a fax to email there are several types of confirmations. 

1. If the fax went through properly, you should receive a confirmation from No-Reply@Fax.Solutions saying, "Fax Delivery Successful".
   
2. If the fax failed to go through, you will receive an email from No-Reply@Fax.Solutions with some form of error code that can be used to troubleshoot with Technical Support
3. If you receive a Busy(486), it means the destination returned a busy tone to the fax sent. Try sending the fax again later.
4. If you receive a Not Accepted Here, it means the destination you faxed to does not accept T.38 Fax Media. Verify this is the correct fax number and try again.