Yealink T58 Series Phone Basic Functions

Yealink T58V, T58A, and T56A Diagram (front/back)

1. Camera (T58V only)

2. Power Indicator LED

3. Touch Screen

4. Headset Key

5. Mute Key

6. Redial Key

7. Speakerphone Key

8. Transfer Key

9. Hold Key

10. Message Key

11. Volume Key

12. Keypad

13. Speaker

14. Reversible Tab

15. Hookswitch

16. Camera Lens (T58V only)

17. Camera Indicator LED (T58V only

18. Shutter Switch (T58V only)

19. USB 2.0 Port

Placing a Call

To place a call, dial the number or select the contact from your directory, and do one of the following:

• Pick up the Handset.
• Press the Speaker key.
• Press the Headset key to activate the headset mode.

Answering a Call

To answer a call, do one of the following:

• Pick up the Handset.
• Press the Speaker key.
• Press the Answer soft key.
• Press the headset key.

To answer an incoming call while already on a call:

• Press the OK key or tap the Answer soft key.

The incoming call is answered, and the original call is placed on hold.

 

Transfers

You can transfer a call to another party in one of the following three ways:

• Blind Transfer: Transfer a call directly to another party without consulting.
• Attended Transfer: Transfer a call after consulting with the receiving party.
• Voicemail Transfer: Transfer a call directly into another user’s voicemail.

Blind Transfer

To perform a Blind Transfer:

1. Press the Transfer key during a call.
2. Enter the number of the party receiving the transfer or locate them by pressing the Directory soft key.
3. Press the Send soft key to call them.
4. Press the Transfer key two times to complete the Blind Transfer.

Note: You can cancel the transfer before the call is connected by pressing the Cancel soft key.

 

Attended Transfer

To perform an Attended Transfer:

1. Press the Transfer key during a call.
2. Enter the number of the party receiving the transfer or locate them by pressing the Directory soft key.
3. Press the Send soft key to call them.
4. After the party answers the call, announce the caller. Note: Announcing the caller to the party receiving the transfer makes it Attended.
5. Press the Transfer key to complete the transfer.

Note: Before completing the transfer, you can cancel it by pressing the Cancel soft key, or by hanging up and resuming the call with your original caller.

 

Voicemail Transfer

To perform a Voicemail Transfer:

1. Press the Transfer soft key during a call.
2. Enter *4 then the extension you want to transfer the call to.
3. Press the Transfer soft key to complete the transfer.

Call History

To view the Call History, press the History soft key when the phone is idle.

You can also view Missed Calls, Placed Calls, Received Calls, and Forwarded Calls. Use the directional keys to turn the pages of history. Pressing a soft key for an entry in the display will immediately call that entry.

Pressing the Information soft key to the right of an entry will present the following options:

• Send - Calls the entry.
• Delete - Deletes the entry from the list.
• Add - To add the entry to the local directory.
• Blacklist - Blocks callers.
• Edit - Opens the phone number in the Dial Pad without immediately dialing the number.

 

Do Not Disturb (DND)

Drag the navigation menu down from the top of the screen to toggle Do Not Disturb (DND) on and off.

When your phone is in DND, you will no longer accept incoming calls. You will notice the DND indication in your display.

 

Paging

Paging using the T5 series phones simulates announcing over loudspeakers by simultaneously utilizing all phones within a group.

To use the Paging feature:

1. Either pick up the Handset, press the Speakerphone key or press the Headset key if applicable.
2. Press the Page key when the phone is idle.
3. Wait until after the phone sounds a beep tone, then begin speaking.
4. When complete, press the Drop soft key to hang up.

Note: If there is no page key, it has not been programmed for your system.

 

Redial

To Redial a recently placed call:

1. Press the Redial key to enter the Placed Calls list.
2. Press the Up and Down directional keys to navigate through the pages.
3. Locate and select the entry you wish to call by pressing the soft key associated with them.

Note: You may double press the Redial key for a true redial feature.

 

Call Mute and Un-Mute

Press the Mute key to mute the microphone during a call, and press it again to un-mute the call.

 

Call Park

With Call Park, you can place a call on hold from one desk phone and continue the call from another.

To place a call on Park:

While on an active call, press one of the green park keys. It will turn red, indicating a call is parked.

To pick up a Parked call:

Press the red park key and you will be connected to the call.

 

Pick up a call from another phone

If you hear a particular extension ringing, and you know that the owner of that extension is not able to take the call, you can take the call by using the “Call Pickup” feature.

To Pick up a call from another phone:

• Dial 07 + Extension of the phone that is ringing
• If you have a BLF key set up on your phone, you can press their BLF Button to intercept the call

 

Intercom a phone

The intercom feature allows you to make an announcement to another extension without requiring the other party to pick up the handset. The message will be played via the other phone’s speaker. The audio is two way, and the called party can respond immediately without picking up the handset.

To Intercom a phone:

• 08 + Extension of the phone

 

Conferencing

Create up to three-way video conference call, and up to five-way audio-only and video mixed conference.

To place a 5-way Conference Call (on your phone):

1. Place a call to the first party.
2. After the first party answers the call, press the Conference soft key to place a new call. The active call is placed on hold.
3. Enter the number of the second party, and then press Conference.
4. After the second party answers the call, press the Conference soft key on the second party call screen to join all parties in the conference.
5. Repeat steps 2 to 4 until you have added all intended parties.

 

Voicemail

To access your voicemailbox from your own phone: 

Access your voicemail box by pressing the Message key on your telephone or by dialing the voicemail access code (5001).

A voice menu system will ask you to enter your Personal Identification Number (PIN) followed by #. You will be presented with options for checking your voicemail

To check your voicemail remotely:

1. Dial 03 + Extention of your phone from any SpectrumVoIP Phone.
2. During the voicemail greeting, press the * key.
3. When prompted, enter the personal PIN then press #.