If you are ready to move your numbers over to SpectrumVOIP, all we need is the following:
- A list of the numbers you wish to port.
- The most recent copy of your phone bill listing the numbers you wish to port over.
- If your phone bill does not list your numbers on it, just ask your current carrier to send you a CSR (Customer Service Record). A CSR lists all the information you need to port your numbers over.
- The authorized user on the account with your old carrier needs to hand sign a Letter of Authorization (LOA) form. A copy of this form can be found at the end of this article.
Once you have your documents, send them all to email@example.com so we can begin the porting process. The porting process can take anywhere from 5-21 business days to complete.
You will receive an email notification when your numbers receive a porting date and when the port is complete.
NOTES: When we port your numbers over to SpectrumVOIP, it pulls the analog circuit away from your business location. This means anything connected to it such as a fax machine, DSL, fire alarm, elevator line, security system, credit card machine or postage meter will stop working. Please let us know if you are using any of these analog devices on the numbers you wish to port, and we can help you make other arrangements.