As a basic user:
Once you log into the Stratus web portal, click on the message icon then go to the settings tab below.
As an office manager:
Click on user
Find the user and click on the Edit icon on the user you want to modify the greeting for then select voicemail.
Click on the Manage icon indicated below by the speaker icon
You can upload a pre-recorded greeting by selecting the upload option and upload the recording from your computer then click on upload. You will need to label the recording in the greeting name section.
You can record the greeting by putting an extension or a phone number for the system to call and the system will prompt you to record after the beep and press # when you are finished. You will need to label the recording in the greeting name section. Then press call.
Once you are done recording or the file has been uploaded click on done and you are finished.