Installing the WaveLink Softphone
The WaveLink Softphone is available from the Apple App Store - WaveLink for SpectrumVoIP
For Android please see - Enswitch - Zoiper Softphone for Android
The following information will be required to register the WaveLink application: Platform Web Portal Username/Password
The WaveLink for SpectrumVoIP iPhone application is a softphone app for VoIP calls on your mobile phone.
- Make and receive calls on from your SpectrumVoIP account using your mobile phone
- Automatic configuration using your web portal credentials
- Direct dialing of other extensions from your mobile device
- Supports making calls over LTE and WiFi
- Dial Plan managed through your online portal
- Check your SpectrumVoIP account voicemails on the go
Please note some mobile network operators prohibit or restrict the use of VoIP over their networks and may impose additional fees or other charges. Please check with your operator before making calls over LTE networks.
Download the application from the App Store on your iPhone and launch it.
When prompted for credentials enter your Web Portal Username and Password.
The application should register to your assigned extension and you're now able to make and receive calls.
Platform Web Portal Username and Password
The application configures the extension based on the "Owner" of the Telephone Line as configured in the administration portal. This can be found in the online portal by navigating to Features -> Telephone Lines -> Select the Telephone Line
In the example below, extension 4964103 or 103 in most cases is owned by the firstname.lastname@example.org account. To register the WaveLink softphone with this extension, you would use the credentials of the email@example.com account.
SpectrumVoIP's mobile products provide handling designed to redirect emergency calls to the Native Cellular Dialer when possible on a best reasonable commercial efforts basis, however this functionality is also dependent on the operating system of the mobile phone which is outside of our control and subject to change at any time.This product is not intended, designed, or fit for placing emergency calls.