If an emergency arises, ensuring that your physical address is accurately registered in the 911 system could be a matter of life and death. At SpectrumVoIP, security and safety is our top priority, and we encourage our customers to confirm their 911 address on a regular basis. To do so, follow the simple instructions below and dial 933 to hear your emergency response address. Never dial 911 unless it is an actual emergency.
How to Check Your Phone's Current 911 Address
Dial 933 on your SpectrumVoIP phone
Listen to the recording and determine if your physical address is correct.
To update your address, submit a support ticket by emailing email@example.com and provide us with the correct address. We will respond to the ticket when completed, typically within 24 hours. Please note: If your address is current, no action is required!