Frequently Asked Questions

Common Equipment and Feature Questions

• Recomended Firewall Settings
• Physically Moving Phones
• Phone Warranty
• International Calling
• Call Recording

Faxing

• Receiving a Fax to Email
• Sending a Fax to Email

Billing and Accounting

• When will I receive my invoices? Why does my first invoice have multiple months of service?
• How do I login to pay my bill, view invoices, or set up for auto pay online?
• How will I receive my monthly invoices?
• Why do I receive multiple invoices?