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  1. SpectrumVoIP Support
  2. Troubleshooting

Troubleshooting

Platform Specific and General Troubleshooting Guides

SIP Data Analysis

  • Call Flow Explanation

Common VoIP Issues and Solutions

  • How to register a Yealink repeater (RT10) to a base station (W52P/W56P)
  • I hear static, humming, or some other persistent noise
  • Identifying/Stopping "Phantom" or "Ghost" calls
  • Only one side of the conversation can be heard (One-Way Audio)
  • Using your SpectrumVoIP Phone at Home
  • VoIP Network Troubleshooting - Ping Test

Fax Troubleshooting

  • Audio Codes MP-202 2 Port Fax Adapter
  • Cisco SPA Troubleshooting

Phone Troubleshooting

  • My Phone Says "No Service"
  • Sharing Log File from STRATUSmobile App
  • Polycom VVX Factory Reset From Boot Loop
  • How to Register a Cordless Handset
  • Rebooting and Factory Resetting a Yealink Phone
  • Finding the IP Address, MAC Address, or Firmware version of a Yealink Phone
SpectrumVoIP Support